2025 Annual Conference
Bringing connected healthcare to life

That’s a wrap on the
TELUS Health Annual Conference 2025
Thank you for attending the conference on April 29, 2025 and joining us to help to shape the future of healthcare. We can’t wait to see you in 2026!
Relive the best of this year’s conference
Watch the session recordings and revisit the conversations shaping the future of connected care in Canada.
The Future of Connected Care
Join Martin Bélanger, Senior Vice-President, Payor and Provider Solutions at TELUS Health as he shares insights on the importance of a connected healthcare system.
Presented by:
Martin Bélanger
Senior Vice-President, Payor and Provider Solutions
TELUS Health
Senior Vice-President, Payor and Provider Solutions
TELUS Health
Hon. Dr. Lyle Oberg
ECA, MD
Executive Council of Alberta Health Services
ECA, MD
Executive Council of Alberta Health Services
Connected Health in Canada
This plenary session brings together diverse healthcare leaders to explore today’s top challenges and the transformative power of connected care across Canada’s healthcare system.
Presented by:
Hesham Fahmy
Chief Information Officer
TELUS Communications
Chief Information Officer
TELUS Communications
Dr. Kevin Brophy
Family physician
Your Healh Votre Santé
Family physician
Your Healh Votre Santé
Dr. R. Sacha Bhatia
Executive Vice-President
Primary and Community-Based Care
Executive Vice-President
Primary and Community-Based Care
Eric Trudel
Executive Vice-President and Leader
Beneva
Executive Vice-President and Leader
Beneva
How Digital Innovation is Revolutionizing Health Access
This session explores how AI and digital front doors are revolutionizing healthcare access, delivery, and navigation through real-world case studies and expert insights.
Presented by:
Simon Bédard
CEO & Co-founder
Clinia
CEO & Co-founder
Clinia
Andrew Dubowec
Chief Growth Officer
League
Chief Growth Officer
League
Keith Nugara
Vice-President, Payor Solutions
TELUS Health
Vice-President, Payor Solutions
TELUS Health
Puneet Seth
Founder and CEO
Nymble Health
Founder and CEO
Nymble Health
Digital Transformation in Pharmacies
This panel explores how the evolving role of pharmacists is reshaping patient care amid clinical, digital, and regulatory challenges—highlighting solutions through tech and innovation.
Presented by:
Lucie Falcioni
Vice-President, Payor & Provider Solutions
TELUS Health
Vice-President, Payor & Provider Solutions
TELUS Health
Greg Harpell
General Manager
TELUS Health
General Manager
TELUS Health
John Ly
Director of Pharmacy Innovation & Central Fill
Sobeys
Director of Pharmacy Innovation & Central Fill
Sobeys
Jason Chenard
RPh, BScPhm, Pharmacist
Shaw's Pharmacy
RPh, BScPhm, Pharmacist
Shaw's Pharmacy
Drug Trends and Medication Management
This session offers data-driven insights into emerging drug benefit trends, helping inform strategic decisions and future planning.
Presented by:
Vicky Lee
Director, Pharmacy Consulting & Professional Services
TELUS Health
Director, Pharmacy Consulting & Professional Services
TELUS Health
Connected Healthcare: Transforming Data Into Action
This session explores how Nova Scotia Health’s data integration initiative is transforming care delivery and population health through connected systems and emerging technologies.
Presented by:
Ratcho Batchvarov
Vice-President, Provider Solutions
TELUS Health
Vice-President, Provider Solutions
TELUS Health
Natalie Oake
Director, Enterprise Architecture and Digital Strategy
Nova Scotia Health
Director, Enterprise Architecture and Digital Strategy
Nova Scotia Health
The future of healthcare: Discover the latest trends.
The TELUS Health Annual Conference 2025 was one to remember, with valuable perspectives from industry experts. Discover the detailed insights in our discussion papers and download the content below.

Health Benefits Management
The 2025 Drug Data Trends & National Benchmarks report is here
The findings of the 2025 Drug Data Trends & National Benchmark report (Drug Trends Report) by TELUS Health analyzes the top 10 drug categories by eligible amount and dives deeper into the up-and-coming categories of weight management and migraine. The Drug Trends Report also captures national and regional trends in the overall utilization of private drug plans.

EMRs
Operationalizing AI in Healthcare EMRs: How digital innovation is evolving
As healthcare data grows at an unprecedented pace, artificial intelligence (AI) is transforming electronic medical records (EMRs) management across Canada. This discussion paper explores how AI is reshaping the healthcare landscape, enhancing efficiency, optimizing workflows, reducing administrative burden and improving patient care.

Pharmacy
2025 pharmacy trends: Unlock key insights to help drive innovation and efficiency
Discover how emerging trends and digital advancements are helping to transform pharmacy operations, enhance efficiency, and improve patient care. Gain fresh perspectives to navigate change, embrace opportunities, and shape the future with confidence.

Public health
Achieving connected care in the Canadian healthcare system
Explore Nova Scotia’s groundbreaking journey in data interoperability and discover how it is setting a new standard for Canadian healthcare.